This section describes the skills and knowledge and their level required for this unit

Required skills

comprehension skills to

explain the basic security legislative requirements which will be applicable to own work environment and role

explain the range of potential security risks relevant to a health care environment

explain the general differences between changed behaviour and potential security risks

explain the chain of command and communication channels

explain procedures for reporting identified security risks and incidents

communication and interpersonal skills to

ask effective questions

clarify security procedures

give accurate verbal or written descriptions of risks or incidents

interpret selected pictorial graphical and written signs and instructions

relay information to others

Required knowledge

applicable commonwealth state or territory legislation relevant to own role and responsibilities

applicable law regulations and codes of practice relating to providing security in a health care environment

applicable OHS requirements

communication chain of command

communication modes and equipment relevant to the workplace

duty of care requirements of self and others

common effects of security presence on behaviour of people with mental health issues

general methods for observing incidents and monitoring risks within a heath care environment

general procedures for emergency evacuation and first aid response

general procedures for reporting identified security risks

guidelines for use of force

how to identify changes in behaviour related to health issues such as mental illness drug and alcohol abuse

how to recognise dangerous items and substances

nature of common health environment hazards such as disturbed persons chemicals bodily fluids and sharps

own legal role and responsibilities with regard to applicable provisions of mental health legislation

own responsibilities to comply with safe working practices

role of designated personnel for security response

techniques for maintaining goodwill and remaining professional when dealing with behavioural problems related to health issues such as mental illness drug and alcohol abuse

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of understanding and knowledge of the following

applicable legislative organisational and OHS requirements relevant to applying security in a health care environment including relevant mental health legislation

own duty of care requirements role responsibilities and level of authority

the range of potential security risks related to a health care environment and appropriate techniques for responding to behavioural problems arising from persons with mental health issues

general procedures for monitoring and maintaining security in a health care environment including requirements for emergency evacuation and first aid response

procedures for reporting identified security risks and incidents including use of communication equipment

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

work schedules organisational policies and duty statements

assessment instruments including personal planner and assessment record book

access to a registered provider of assessment services

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Health care environment may be:

Duty of care requirements:

Designated personnelmay include:

OHS requirements may include:

Security risksmay include:

Procedures for monitoring securitymay include:

Techniquesmay include:

Behavioural problemsmay relate to a person being:

Appropriate actions for maintaining security and safetymay include:

Procedures for reportingsecurity risksmay include:

Incidentsmay relate to:

Communication channelsmay include:

Communication modesmay include:

Communication equipmentmay include: